Theres lots you need to know about what you can and can’t do at JumpCity, but to help, we have listed some frequently asked questions and answers to help.
Monday – Saturday 9am – 9pm
Sunday 10am – 9pm
School term time
Monday – Friday 4pm – 9pm
Saturday 9am – 9pm
Sunday 10am – 9pm
All of the activities, which include connected trampolines with trick boxes, tumble lanes, basketball lanes, cardio challenge, ninja activity and the giant airbag with a 2 metre jump tower.
Yes, socks are required for guest’s safety! Socks are available for £1 per pair, and yours to keep.
All sessions last for one hour and start on the hour.
All under 16’s are parent supervision and under 5’s must be accompanied in the park.
Yes every Saturday and Sunday morning at 10am. These are one to one session with each full paying adult allowed one free 5 or under. Siblings are welcome.
Yes and these are every Saturday at 9am. We don’t play music, use whistles and no wristbands. These are one to one sessions with one child free for every full paying adult / carer. Siblings are welcome.
It is advisable during weekends and school holidays, as we cannot guarantee spaces on the door.
Yes we are happy to re-arrange a booking, we require 24 hours notice.
Please arrive 30 minutes before your session to allow for entry into the park, booking in and watching the safety briefing.
During busy periods you will receive the remainder of your time slot. During quieter periods we will try and ensure you get a full hours jumping. Please arrive 30 minutes before your jump time to ensure plenty of time to book in during busy periods.
We have 16 spaces outside and there is a further 30 spaces at the end of our unit that are available to the whole business park. We are also a 30 second walk from Tesco. Please be aware we are on a business park with large amounts of traffic so please do not run around outside. Please also respect our neighbors and do not park in front of those units.
Yes, they are hired for £1 a session, if you need to return to the locker during the session please ask reception for a token.
Yes you can enter the park and use the carpeted walkways that give access to the whole arena.
Yes and we have no spectator fees. Our café overlooks the whole park.
Our friendly, fully trained staff supervise the park for safety, to ensure that the rules are being adhered to and that everyone is as safe as possible, so you can relax and watch the fun from our café and viewing area.
Comfortable clothing without studs and exposed zips. Trampolining is an energetic activity and you will get warm so dress appropriately. You will asked to remove any belts as part of our safety briefing, so better to wear jogging bottoms or leggings.
We ask that you and your guests arrive 30 minutes before your Jump time to allow for entry into the park, booking in and watching the safety briefing. Please note traffic can be busy in the local area, particularly at peak periods.
We have two party rooms that cater for 18 children each. However, the dividing wall can be pulled back to create a larger room to cater for 36 children.
In a word, no! For the safety of your guests and other patrons we feel it makes much more sense for party guest to bounce and jump around before they eat their party food.
The parent can find our waiver link on our home page and top menu. Please complete before the party, or if that is not possible, the party organiser can complete it on the day.
Of course! Our facilities are for people of all ages and any adult attending the party is welcome to join in (as long as your child doesn’t think that will cramp their style of course!). You can simply book on using our on-line booking system for the same day and time as the party, or contact our party co-ordinator who will arrange this for you. Please note that the full amount per adult is payable at time of booking and is non-refundable.
It’s easy, simply click on one of the Book Now buttons on our website and select your date, and the number of children attending. If you require any special arrangements, please call us on 01992 842454.
You will have your own party room with a dedicated party. However the JumpZones are shared with other patrons. If you require the whole of the arena for your own party, this can be arranged at an additional cost, but bookings must be made well in advance.
The birthday host is required to stay at the party, but other adults are also welcome to stay and enjoy the fun if they want, although this is not mandatory.