STANDARD TERMS & CONDITIONS

We will call you 7 days before the party date to confirm numbers, either up or down, and process the balance in full. (Please note once the numbers have been confirmed and paid in full, we do not offer refunds or credits for those who do not attend.
We recommend you, advise, your guests to arrive 30 minutes prior to the jump session to allow time for parking, checking in and watching our safety video.
We require a completed waiver form for all participants before they will be allowed to jump in the arena.
You will have access to the party room 15 minutes prior to the end of the jump session to decorate, if you wish to do so. We kindly ask, that you leave the party room promptly at the end of your party to enable our staff adequate time to get the room cleaned and ready for the next party.
The hot food menu will be either hot dog or a slice of pizza and chips with unlimited juice.
Your guests will have one hour of jumping in the park and then 30 minutes in the party room.
You will have a dedicated party host and the jump socks are included.
Please note we allow cakes and cupcakes to be brought on site along with food that will be needed for any children with allergens. No other food is permitted as we have a duty of care towards other customers to know what allergens might be on site.
Guests who are 5 and under will require an adult on court with them
they do not have to jump however if they want to jump, they will need to
book a jump space.

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